Now available: Save time and money for a free account or to view bulk pricing and calculate quotes! We just eCommerced eCommerce  
Now available: Save time and money for a free account or to view bulk pricing and calculate quotes! We just eCommerced eCommerce  

FAQ's

By signing up for WhyteSpyder.com, you can order all of our ecommerce technology, automated reports, and content creation through our easy-to-use, self-service website! We’ve made it easier than ever to get the tools you need to win at ecommerce.

Please feel free to browse our site to learn more about our product offerings, but you’ll need to make a user account to view our bulk pricing calculators and order products or services. Sign up today and take your first steps toward improving the content on your product detail pages and roadmapping your way to ecommerce success!

After you’ve signed up for SKU Ninja, you should receive your login from our customer success team within 24 hours. When you’re able to log in, you’ll just need to enter your item list to start tracking and monitoring your product detail pages.

It’s truly easy to create an item list to start tracking your product pages using SKU Ninja:

  1. Choose a required identifier you have access to for all of your products (UPC, GTIN, URL)
  2. Put the identifier for each SKU into a one-column spreadsheet and save the file in .CSV format
  3. Log in to SKU Ninja using your credentials
  4. Upload your item list!

Ordering Rich Media Hosting from WhyteSpyder.com is the easiest way to improve your Walmart.com product detail pages with enhanced content!

You can check the monthly pricing for using our Rich Media Hosting tool without a WhyteSpyder.com login—that’s because pricing is simple: just $5 a month, per rich media module!

Click here to see our Rich Media Hosting shelf page and select which types of rich media modules you want to create with SKU Ninja.

Each video you upload to a Rich Media Module within SKU Ninja can be submitted to any number of Walmart.com product detail pages! The same billing rates apply for other types of rich media: $5 per month for each rich media module created.

To track competitors using SKU Ninja, you just need to create an item list in the same way you would for your own products. Just provide an excel spreadsheet containing a column of the required identifiers for the competitor pages you want to track, and you can start monitoring their content.

We need your Walmart.com supplier credentials to ensure our software is able to make changes to your product detail pages on your behalf. Not providing us with your supplier credentials could have an effect on your basic content submissions and may result in your changes being rejected.

How to generate credentials: https://supplierhelp.walmart.com/s/guide?article=000006795

Don’t have a Supplier Center Account? Click here to information on how to get started: https://sellerhelp.walmart.com/s/guide?article=000007899

Rich Media Hosting only clients DO NOT need to provide their Supplier Center Credentials.

For all of our product offerings with monthly billing, you’ll be billed at the end of the month only for what you use. That’s right—if you sign up to monitor 100 pages with a SKU Ninja Essentials subscription, but only enter an item list with 50 items, you’ll only be billed for those 50 product detail pages at the end of the month.

At any time, you can add more product detail pages to your SKU Ninja content management and monitoring, or host more rich media modules on your Walmart.com product detail pages. We’ll bill you at the end of the month for whatever number of pages or modules you enter.

SKU Ninja + WhyteSpyder offers a 30-day satisfaction guarantee for our Essentials monthly subscription. If you don’t feel like you’ve gotten what you signed up for, just tell us, and you’ll get your money back!